Will you lower your price? – No
A friend of a friend of my neighbors stopped by and said they could do the job for $x.xx. Can you explain to me why he is so low compared to yours? – No
My sister’s husband came by and took care of it no problem! I knew there was nothing to it! – You were told what you wanted to hear.
We have been dealing with this project for several years already. We just want it done … but cost is always a factor. – Good luck with that.
You just read a small snippet of the myriad of questions and statements people use to haggle with us over price. You also see my response to them.
As much as I enjoy helping people and seeing those beaming smiles that always show up on a homeowner’s face when we complete a job – I am running a business. A business that allows me to do what I enjoy doing seven days a week. With that in mind, I use about 112 hours a week in, around and on my business. Which leaves 56 hours for everything else – for those of you doing the math.
We enjoy meeting every person and discussing their potential project. We love diving in developing a design and plan for people whom have nothing more than a mental picture of what they want. Calling, emailing and talking in person with our vendors, suppliers and sub contractors for our customers to garner them insight into their costs. Traveling to and from the homeowners homes to measure, take pictures, discuss and clarify designs and concepts.
All of that is an enjoyable endeavor that we gladly do for anyone whom we think is on board with us. Until we hear the above statements – or others as I have not yet mentioned.
Your home is one of, if not THE biggest investment you have. Why would you consider cut rate materials or craftsmanship on this investment. Say your home is worth $200,000. As discussed in a previous article, Kitchen and Bathroom Budget Insight, your bathroom remodel should have a budget allocated of $30,000. Let us for this example fast forward through the design, material selection and cost proposal steps. All that is left to do is review and sign the contract, collect a deposit and order materials. Maybe we have a Thursday evening appointment to sign the contract and collect the deposit. Wednesday evening you call the office and leave a message after hours saying you will need to postpone our appointment for (insert convoluted reason of your choice here).
Time goes by and no more communication. A few weeks go by and we’re on a project that is close to your home’s location. In driving to the new job one day our travels take us by your home. As we pass your home we notice an older pickup in the driveway and a couple of fellas standing by it smoking cigarettes…
Part 2 of Will You Lower Your Price will be posted shortly. Stay tuned.
Image courtesy of Salvatore Vuono / FreeDigitalPhotos.net